Privacy Policy

Revised 01.01.2024

At pyqezau.com, your privacy is our top priority. We design and build our services and products with your privacy in mind, ensuring you can trust them and focus on meaningful connections. We are committed to transparency in how we process your data. Unlike many privacy policies that are confusing and complex, we have written ours in plain language.

This Privacy Policy of RuiYi (Hong Kong) Network Technology Co., Ltd. ("Company," "we," "us," or "our") explains how and why we collect, store, use, and share ("process") your information when you use our services ("Services").

This Privacy Policy helps you understand your privacy rights and choices. If you disagree with our policies, please do not use our Services.

Data Controller: RuiYi (Hong Kong) Network Technology Co., Ltd.
Reg.number 91110101752153915T
e-mail: [email protected]

1. Information We Collect

Personal Information You Provide Us Directly

We collect the following personal information that you provide to us:

• Names
• Email addresses

Additionally, we collect any messages you send us through the Service.

Sensitive Information

We do not collect or process sensitive information.

Automatic Data Collection

We automatically collect certain information when you visit or interact with our site or use our services. This includes:

• IP addresses and device identifiers
• Browser and operating system information
• Pages visited and interactions on our site

We use technologies like cookies, web beacons, and similar tools for these purposes. Cookies help personalize content and ads, operate the site, provide social media features, and analyze usage.

Note: We do not knowingly collect data from or market to children under 18. By using our services, you confirm that you are at least 18 years old or a parent/guardian who consents to your minor dependent's use of our services. If we find out that we have collected personal information from users under 18, we will promptly delete it. If you know of any data we may have collected from children under 18, please contact us at [email protected].

2. How We Use Your Information

We use the information we collect about you for the following purposes:

• To Deliver Services: We process your information to provide you with the services you request.
• To Respond to Inquiries and Offer Support: We process your information to respond to your inquiries and resolve any issues you may have with our services.
• To Send Administrative Information: We process your information to send you details about our products, services, changes to our terms and policies, and other similar information.

3. How We Share Information

We share your information with:

• Service Providers and Partners: They help us with operations like data hosting, analytics, customer support, marketing, and security. We also share hashed non-personal information with advertising partners.
• Corporate Transactions: Your data may be transferred during mergers, sales, or similar events.
• Legal Requirements: We may disclose your data to comply with legal obligations or protect against crime.
• Enforcing Rights: Information may be shared to protect against legal claims or investigate wrongdoing.
• With Your Consent: We may share your data when you give us permission.

We use non-personal and hashed personal information for advertising and analytics.

4. Legal Bases for Processing Your Personal Information

We only process your personal information when it is necessary and we have a valid legal reason to do so under applicable law. These legal reasons include:

• Your Consent: You have given your consent for specific purposes.
• Performance of Contract: Processing is necessary for the performance of a contract with you or for pre-contractual obligations.
• Legal Obligation: Processing is required to comply with a legal obligation, such as cooperating with law enforcement or regulatory agencies.
• Public Interest: Processing is related to a task carried out in the public interest.
• Legitimate Interests: Processing is necessary for the legitimate interests of the Company.
• Vital interests: We may process your personal information when it is necessary to protect your vital interests or those of another person. This includes situations where such processing is crucial for ensuring the safety and well-being of individuals.

5. Cookies

We use cookies essential for the operation of our website. These cookies help us collect data automatically and are commonly used by website owners to ensure their sites function properly, work efficiently, and gather reporting information.

Changing Cookie Settings: You can still use our website if you reject cookies, but some features and areas may be restricted. To manage cookies, adjust your web browser settings. As cookie management varies by browser, refer to your browser's help menu for specific instructions.

6. Retention of Information

We retain your information as long as necessary to meet the purposes described in this Privacy Policy unless a longer period is required by law (e.g., for tax or accounting reasons). Once we no longer need your personal information for business purposes, we will delete or anonymize it. If deletion or anonymization isn't possible (such as when stored in backup archives), we will securely store and isolate your personal information until it can be deleted.

7. How We Protect Your Information

We do our best to keep your personal information safe from unauthorized access, changes, sharing, or destruction. However, we cannot guarantee that your data will always be completely secure. To protect your information, we:

• Regularly check our systems for security issues.
• Update our security measures frequently.

If we detect a security problem, we may suspend your use of our services without warning. If you think your information is no longer secure, please let us know right away at [email protected].

8. Your Data Protection Rights

In some regions (like the EEA), you have specific rights under data protection laws, including:

• Access: You can request a copy of your personal information.
• Rectification or Erasure: You can ask us to correct or delete your personal information.
• Restriction: You can request that we limit the processing of your personal information.
• Data Portability: If applicable, you can ask for a copy of your personal data in a portable format.
• Objection to the processing: You may also have the right to object to the processing of your personal information in certain situations. To make such a request, contact us at [email protected]. We will review and act on your request according to applicable data protection laws.

Withdrawing Your Consent: If we process your personal information based on your consent, you can withdraw that consent at any time by contacting us at [email protected]. This will not affect the lawfulness of any processing carried out before you withdraw your consent, nor will it affect processing conducted on other lawful grounds.

For any questions or comments about your privacy rights, please email us at [email protected].

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be indicated by a revised "Revised" date and will be effective as soon as it is accessible. If we make significant changes to this Privacy Policy, we may notify you by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

10. How to Reach Us About This Policy

If you have any questions or comments regarding your privacy rights or this Policy, please email us at [email protected].